Within two months of deployment, the AI agents achieved an 88% automated resolution rate across selected support queries while reducing average handle time by approximately 30%
Bengaluru (Karnataka) , September...
Book Details
Title
Ommniverse: The Ultimate Guide to Online + Offline Customer Experience
Author
Tejash Shah
Genre
Business, Customer Experience, eCommerce, Strategy
Publisher
Independently Published
Publication Date
6 August 2025
Print Length
199 Pages
Amazon Link
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