Within two months of deployment, the AI agents achieved an 88% automated resolution rate across selected support queries while reducing average handle time by approximately 30%
Bengaluru (Karnataka) , September...
Mumbai (Maharashtra) , April 14: In a moment of pride and recognition, Lanchulal KS was honored with the prestigious title of Business & Entertainment Personality...
Kochi (Kerala) , January 6: The 20th edition of the Manappuram Unique Times Multibillionaire Business Achiever (MBA) Award was conferred upon Dr Siddeek Ahmed,...
Bangalore (Karnataka) , December 23: India’s Global Capability Centers (GCCs) have undergone a remarkable transformation over the past two decades. What began as cost-effective...
New Delhi , December 19: There’s something quietly powerful about traditions that survive centuries. They don’t shout for attention. They don’t change with trends....